Is my deposit safe and secured?

Once you attempt a deposit, your funds are automatically going into your trading account. You get aunique username and password which you can change at any time, and therefore you are the only person who have access to it. On top of that, your details are encrypted so nobody can get to it.

What is the minimum deposit amount?

There is no minimum amount to deposit, but in order to get full services you need to have minimum amount on your trading account of 250 USD/220 EUR/190 GBP.

Are there any hidden fees?

There are no hidden fees to deposits. Everything is transparent and explained before you start trading.

The only fees are for trading activities.

For more information, please visit Target Spreads.

In which currencies can I deposit money into my trading account?

Our clients can deposit funds in following currencies: EUR, USD, GBP. In case your bank account is under another currency, the transaction will be automatically converted to the chosen currency.

How do I withdraw my funds?

You simply login to your trading account, go to My Account >>> Banking >>> Withdrawal; fill in the amount and currency you would like to withdraw, select the withdrawal method, and press the Request a Withdrawal button.

Can I withdraw my money if I have an open position?

You can provided that you have enough free margin.

How long does it take to receive my money after I make a withdrawal request?

Depending on the processing banks, but in most cases, it takes between 5-7 business days.

Why do I need to verify my account?

The verification of your Trading account is required so we can serve you better and comply with financial services regulations as well as international Anti-Money Laundering laws. This procedure is a common practice for all regulated financial entities.

How do I verify my account?

In order to fully activate your Global Markets Trading account please provide the following documents:

Proof of Identity

A government issued colored photo ID (front and back if available)

E.g. Passport, National ID, Driver’s License.

Proof of Residency

Official document indicating Full name, physical address and Issue date, that is not older than 3 months.

E.g. utility bill (electricity, water, heat), tax bill, bank statement.

Proof of Payment

For every card deposit to the trading account, clients need to submit a copy of the card used for the transaction.

For your privacy and security, you must cover the first 12 digits on the front (clearly showing the last 4 digits) as well as the CVV (last 3 digits) on the back.

Please make sure the documents are:

  • High-quality (clear and visible)
  • Full (clearly showing 4 corners)
  • Valid (not expired)

What instruments can I trade with?

You can trade on a price of Currency pairs/ Commodities / Stocks / Indices / Cryptocurrencies.

For more information, please visit Target Spreads.

What is Stop Out / Negative Balance Protection?

Stop Out, or also called Negative Balance Protection ensures that your account will never go below zero.

Can I open more than one trading account?

Yes, only if you decide to.

What trading account types do you offer?

We offer different trading accounts with different conditions based on our client’s trading style and preferences as following: Silver/Gold/Platinum/Mega/Islamic accounts.

For more information, please visit Account Types.

Will you close my real account if it has zero balance?

No, unless you are not insisting on that.

What are CFDs?

CFDs are Contracts for Difference - a popular form of derivative trading. CFD trading enables you to speculate on the rising or falling prices of fast-moving global financial markets, such as forex, indices, commodities, shares and cryptocurrencies.

What is leverage?

Leverage is an investment strategy of using borrowed money — specifically, the use of various financial instruments or borrowed capital — to increase the potential return of an investment.

What leverage do you offer?

Different assets have different leverages, up to 1:200.

Leverage can be changed according to clients request and under special conditions.

What is spread?

Spread is the difference between the price at which the asset was bought and the price at which it was sold.

What is your spread?

Different assets and different account types have different spreads.

For more information please visit Target Spreads.

What is margin call?

Basically, this means that one or more of the securities held in the margin account has decreased in value below a certain point.

What is stop loss and what is take profit?

Stop loss (SL) is defined as a pending order that you tell or send to your broker telling them to limit the losses on an open position (or trade). Take profit (TP) or target price is a pending order that you tell or send to your broker informing them to close your position or trade when price reaches a certain price level in profit.

Is it possible to lose more than I deposited? What if my account's balance becomes negative?

Your account cannot have a negative balance and you cannot lose more than you invested, because you trade only with your money that you have previously invested.

Free margin - Credit